Welcome to YOUVIX (“we,” “us,” or “our”). These Terms and Conditions govern your use of our e-commerce website youvix.com (the “Site”) and any purchases made through it. By accessing or using our Site, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. General Terms

  • You must be at least 18 years old to make a purchase or use our services in India.

  • You agree to provide accurate and current information when placing an order.

  • We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Products & Pricing

  • All product descriptions, images, and prices are subject to change without notice.

  • We strive for accuracy but do not guarantee that product colors or details match your screen display.

  • Prices are listed in Indian Rupees (₹) and are inclusive of GST (where applicable) but may exclude shipping fees.

3. Orders & Payments

  • By placing an order, you agree to pay the total amount, including applicable taxes and shipping.

  • We accept payments via credit/debit cards, UPI, net banking, and other available payment methods in India.

  • Orders are processed only after payment confirmation.

  • We reserve the right to cancel orders due to pricing errors, stock issues, or suspected fraud.

4. Shipping & Delivery

  • Shipping costs and estimated delivery times are provided at checkout.

  • Delivery delays may occur due to unforeseen circumstances (e.g., weather, logistics, or regional restrictions).

  • Risk of loss or damage transfers to you upon delivery.

5. Returns & Refunds

  • Our Return Policy (available on our website) outlines eligibility, timeframes, and conditions for returns/refunds.

  • Items must be unused, in original packaging, and accompanied by proof of purchase.

  • Refunds will be processed to the original payment method within 7-10 business days.

6. Intellectual Property

  • All content on the Site (logos, text, images, etc.) is owned by YOUVIX and protected under Indian copyright laws.

  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

7. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose under Indian law.

  • Attempt to interfere with the Site’s security or functionality.

  • Submit false or misleading information.

8. Limitation of Liability

  • YOUVIX is not liable for any indirect, incidental, or consequential damages arising from your use of the Site.

  • We do not guarantee uninterrupted or error-free access to the Site.

9. Governing Law & Dispute Resolution

  • These Terms shall be governed by and construed in accordance with the laws of India, specifically the state of Haryana.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Haryana.

10. Changes to These Terms

We may update these Terms at any time. The latest version will be posted on our Site with the effective date. Continued use of the Site constitutes acceptance of the revised Terms.

11. Grievance Officer (As per Indian IT Act, 2000)

In compliance with Indian laws, we have appointed a Grievance Officer to address your concerns:
Email: info@youvix.com

12. Contact Us

For any questions regarding these Terms, please contact us at:
Email: info@youvix.com
Website: youvix.com